January 22, 2009
NXP PRODUCT DISCONTINUATION PROCESS
AND GENERAL INFORMATION:
- Product discontinuation (DN) means: the permanent discontinuation of an NXP Semiconductors' typenumber or part package type. Customer product discontinuation notices and information request are handled exclusively by Quality Technical Services.
- Customer Product Process Change Notices (CPCN) means: a notification of a change in the form, fit, function or manufacturing process of an existing NXP Semiconductors' product that will continue to be manufactured.
- In keeping with accepted industry practices, NXP Semiconductors periodically may elect to discontinue semiconductor product families, specific base products (die) or part package types. The reasons for discontinuing product manufacturing varies for such reasons as:
- The product is obsolete at the end of its natural life cycle.
- The product no longer meets NXP sales, marketing or revenue requirements.
- There has been very low customer demand for the product family or for competitive reasons the product will no longer remain viable in the marketplace.
- NXP elects to close a wafer or manufacturing location.
- A transfer of the product to a different process or manufacturing plant will require re-engineering of the product in such a way that the original product in its form, specification or application will be different than the part being discontinued.
- NXP cannot commercially manufacture the product to meet its quality or manufacturing requirements.
- The product packaging is no longer going to be offered or a third party subcontract manufacturer or licensor is no longer able to support NXP requirements where an alternative product does not otherwise exist.
- A decision is made to offer only a selected version, or versions of the base die, or a commercial version of a customer selected product will only be offered.
- NXP Semiconductors maintains one of the largest product portfolios of any semiconductor manufacturer in the world. Its part types encompass over 28,000 individual products, end part types, or customer selected part types. With this breadth of products, it is natural that many part types may not be economical to continue to manufacture or to maintain the logistics to support. It is NXP management's goal continue to review and streamline our large product offering to meet product line marketing and financial strategies, as well as to focus on critical new or existing products that support our customers in the global market segments that NXP has targeted for future growth.
- NXP recognizes that changes in its worldwide product manufacturing plans and the discontinuation of its products may have a detrimental effect on its customers or distributors. Therefore, an orderly worldwide process must exist to give our customers and distributors routine product discontinuation notices under reasonable conditions to purchase their final life time requirements of manufacturable or available obsolete products. Keeping in mind the above stated customer and distributor needs, NXP goal is to also complete last time manufacturing and support of discontinued products within a realistic time cycle so that these products: may removed from the product lines; and their associated manufacturing, logistics and financial costs eliminated as soon as possible.
- Due to NXP extensive product lines and marketing organizations throughout the world, NXP has elected to have a single worldwide product discontinuation process, policy and customer notification system as follows:
- NXP Semiconductors worldwide product discontinuation policy number SNW-SQ-651 established the management directive for product discontinuation by all NXP' product groups. It also sets forth the requirements for the worldwide sales regions to give product discontinuation notice and last-time buy offers to customers and distributors.
- Policy number SNW-SQ-651 establishes 2 separate annual product discontinuation cycles year resulting in final customer or distributor DN notices on June 30thand on December 31st each year. (DN cycles).
- All product group marketing managers (ipmms) review their product portfolios during the initial 4 months of each DN cycle and determine which, if any, products they may elect to discontinue.
- During the first 4 month time period of each DN cycle, the product groups may solicit sales or customer feedback as to whether certain products targeted for discontinuation should still be retained in their product offering. (early alerts). However, these early alerts are not the final decision to discontinue the products and are not to be considered a firm discontinuation notice to the customers. Rather, they are merely information gathering tools. All NXP official customer product discontinuation notices are originated by the Quality Technical Services - Discontinuation Coordinator.
- By May 15th and November 15th of each year, each of the product group ipmms are to submit their final discontinued product listings to the Quality Technical Services - Discontinuation Coordinator for official customer discontinuation last time buy notice. The product groups are to provide the Quality Technical Services - Discontinuation Coordinator this pruned product information in a specific electronic format and within established last time buy policy conditions.
- During the 8 weeks from the receipt of all product group notices, the Quality Technical Services - Discontinuation Coordinator aggregates all discontinued products into a single DN notice database. A number of verification steps also occur to check for proper codes, part number references and other quality assurance criteria to insure that customers and distributors receive accurate last time buy notices.
- On June 30th and December 31st each year, the Quality Technical Services - Discontinuation Coordinator issues the official NXP product discontinuation (DN) notices to all customers and distributors of record in their respective sales regions.
- T5. The customer product discontinuation notices include: a DN notice control number, the official notice letter which includes last time buy conditions for the discontinued products, and the listing of the discontinued parts list with applicable coding and other specific ordering information. Some notices also include a special exhibit which clarifies or corrects information on certain previously discontinued products.
- NXP standard last time discontinued product ordering and purchase conditions:
- Last time buy ordering period:
- multi-source products = 6 months notice is given from the official DN notice date for products that are manufacturable or otherwise available. (*)
- sole-source products = 9 months notice is given from the official DN notice date for products that are manufacturable or otherwise available. (*)
(*) a longer last time ordering period may apply based upon specific approval of product group marketing in each instance.
- non-manufacturable or limited availability products are subject to the remaining product inventory, or limited manufacturing conditions set forth in the DN notice. Ordering shall be limited on a first-come/first serve condition until the remaining product capacity or inventory has been sold.
- Last time delivery period: 12 months time period is given from official DN notice date, unless: another time period is indicated in the DN notice; or the product is limited in availability or is non-manufacturable.
- Pricing: The pricing for discontinued products shall be:
- the contract price for unordered quantities of discontinued products set forth in an official agreement between the customer and NXP. After the contracted quantity has been taken by the customer, the discontinued product unit price shall be subject to mutual agreement.
- the unit price in an existing standalone quote between NXP and the customer shall apply until the quoted product quantity has been ordered by the customer or NXP price quotation expires.
- the unit pricing for all new standalone quotes for the discontinued products shall be subject to market and customer conditions at the time of NXP quote and subject to the other terms and conditions of the DN notice.
- Delivery: Discontinued product delivery dates are approximate, subject to the special last time manufacturing and total aggregation of all last time customer orders for the DN part type(s). As such, NXP delivery of a last time buy order is not subject to a firm delivery date. DN orders for discontinued products may not be rescheduled, terminated or rescheduled by the customer for any reason without NXP prior agreement, written consent and payment of full termination charges.
- Limited Availability Product Allocation: If a discontinued product is limited in availability, NXP shall then allocate remaining capacity in the following priority on a first come-first serve basis:
- product quantities on existing unfilled orders, or on contracts acknowledged by NXP, are tiered with strategic and sole source customers receiving first call on available product capacity or inventories. Distributors shall receive product support for limited products based upon the term and conditions of their distribution agreements and applicable distribution product policies then in effect.
- unordered remaining discontinued product quantities on official volume agreements with customers, or unordered quantities in existing valid quotations to the customer or distributor get next available capacity.
- Any remaining inventory or capacity of the limited availability products shall offered on a first-come/first serve basis until the last products are sold.
- Limited Discontinued Product Warranty: NXP standard limited product warranty returned material authorization (rma) conditions apply to discontinued products: except that:
- the warranty period is limited to a maximum of 90 days from the date of delivery of discontinued products, and
- NXP offers a credit only warranty adjustment to the customer or distributor, unless sufficient Inventory or capacity remains to replace all or a portion of the returned discontinued products Within the DN notice delivery term and applicable last time buy conditions.
- Except for applicable distribution sales policies, NXP offers no restocking rights customers for discontinued products once they have been delivered.
- Disclaimer of Damages: NXP accepts "NO" special, incidental or consequential damages whatsoever associated to the discontinued product, the use of discontinued products, or any claimed excess re-procurement or late delivery damage claims associated to customer or distributor discontinued product orders.
- Last time buy ordering period:
- Distribution Sales Discontinued Product Orders: NXP distributor sales agreements and special distributor asset management and discontinued product availability conditions shall apply to distributor orders for NXP discontinued products. Regional Sales is responsible for implementing each DN notice with NXP distributors. The distributors are to give notice to, or make information available for their end customers concerning NXP product discontinuation notices and last time buy conditions.
- Additional Product Discontinuation Information: Additional information concerning NXP DN process, our terms and conditions of sale, and special distributor or customer notice practices is available from your Regional Sales Representative.