QORIQ-LS1-SUPPORT: QorIQ® Layerscape 1012A, 1024A, 102MA and 1043A Processor Support Plans

Overview

NXP® Software

NXP<sup>&#174;</sup> Software

Features

System Requirements

  • A compatible browser for issuing service requests to freescale.com/support
  • A valid Freescale.com account, using a business email address

Supported Devices

  • LS1024A: QorIQ® Layerscape 1024A Dual-Core Communications Processor
  • LS1012A: QorIQ® Layerscape 1012A Low Power Communication Processor
  • LS1043A: QorIQ® Layerscape 1043A and 1023A Multicore Communications Processors

Support Policy

  • Software support plan periods* begin when the voucher ID is provided to the customer.
  • A support plan is applicable to each independent project within the customers’ organization.
  • Support plan payments should be renewed annually.
  • Unused hours do not carry over to the next annual support plan period.
  • Support plan fees apply only to standard software features, as identified in the LS1012A, LS1024A, LS102MA and LS1043A processor software features description documents. Additional maintenance fees, as described above, are required for optional features and packages.
  • Customers will be charged a $30,000 re-engagement fee if there is a lapse between support plan periods.
* Support plan period: A 12-month term for which software support plan applies, including the start and end dates.