MOTOROLA

 

Semiconductor Products Sector

Issuing Division: SPS


PRODUCT BULLETIN

Generic Copy


04-AUG-2003


  
Subject:               MOTOROLA PRODUCT BULLETIN 9048
TITLE:

TIC SUPPORT FOR QUALITY QUERIES IN EMEA


EFFECTIVE DATE:        05-Aug-2003


AFFECTED CHANGE CATEGORIES



AFFECTED PRODUCT DIVISIONS

·  WIRELESS COMMUNICATIONS DIV (VC)

·  ADVANCED VEHICLE SYS DIV (JB)

·  SENSOR DIV (JK)

·  WIRELESS INFRASTRCT SYS DIV (NH

·  BODY ELECT, OCCUPANT SAFETY (JD

·  RF/IF DIV (VW)

·  TSG MISC DIV (JZ)

·  CPD- COMPUTING PLATFORM DIVISION (NR)

·  NETWORK & COMM SYS DIV (NM)

·  SMARTMOS PROD TECH CTR (JS

·  DRIVER INFORMATION DIVISION (JI)

·  NCSG SOFTWARE DIVISION (NC)

·  NETWORK & COMM SYS DIV (NB)

·  C-PORT (NC)

·  BRD. AND ENT. DIVISION BESD (VE)

·  MULTIMEDIA SYSTEMS (ND)


ADDITIONAL RELIABILITY DATA: None
REFERENCE: Contact Sales Office ()


SAMPLES: Contact Local Sales Office
REFERENCE: Contact Sales Office ()

Contact your local Motorola Sales Office.


For any questions concerning this notification:
REFERENCE: Contact Sales Office (GILLIAN CAMPBELL)

DISCLAIMER
      DISCLAIMER:
     
      MOTOROLA CONSIDERS THIS CHANGE APPROVED UNLESS SPECIFIC CONDITIONS
      OF ACCEPTANCE ARE PROVIDED IN WRITING. TO DO SO, CONTACT YOUR LOCAL
      MOTOROLA SALES OFFICE.

DO NOT REPLY TO THIS MESSAGE.
GPCN FORMAT:           CUSTOMER

DESCRIPTION AND PURPOSE

      Motorola SPS is pleased to announce an enhancement to the Technical
      Information Centre (TIC). The TIC is now capable of providing
      first-line help to customers with any quality queries. The TIC has
      a library of generic information that can be shared directly with
      customers in response to their query.
      If the TIC feel that they are unable to answer any query, the
      customer will be requested to complete a Questionnaire, which will
      provide detailed information on their particular concern. Once the
      Questionnaire is complete, the TIC will forward the concern to the
      Quality organisation. The completed questionnaire will allow the
      Quality organisation to react quickly to the concern and be able to
      engage immediately with the customer.
     
      This enhancement should allow benefits to be observed by both the
      customer and Motorola
      - dedicated phone line/web site for answering customer queries
      - fast response to queries (whether by providing information
      directly, or by assigning query plus completed Questionnaire to
      relevant Quality organisation)
      - full traceability of all queries and actions taken.
     
      We would ask that all customers now direct any quality concerns,
      whether line spills, general advice, certification requests etc to
      contact the TIC
     
      1. On-line : access http://e-www.motorola.com/, select 'Technical
      Support', select 'Technical helpline', log in and enter your query.
     
      2. Telephone : 1-800-521-6274.


AFFECTED DEVICE LIST

PART

08AB24A-.5-TSC-0

08AB24A-.5-TSC-1

08AB24A-.5-TSC-2

08AB24A-0.5U-0

08AB24A-0.5U-1

08AB24A-0.5U-2

08AB32A-.5-TSC-0

08AB32A-.5-TSC-1

08AB32A-.5-TSC-2

08AB32A-0.5U-0

08AB32A-0.5U-1

08AB32A-0.5U-2

08AZ16A-.5-TSC-0

08AZ16A-.5-TSC-1

08AZ16A-.5-TSC-2

08AZ16A-0.5U-0

08AZ16A-0.5U-1

08AZ16A-0.5U-2

08AZ24-.65MOS9-0

08AZ24A-.5-TSC-0

08AZ24A-.5-TSC-1

08AZ24A-.5-TSC-2

08AZ24A-0.5U-0

08AZ24A-0.5U-1

08AZ24A-0.5U-2

08AZ32-.65MOS9-0

08AZ32A-.5-TSC-0

08AZ32A-.5-TSC-1

08AZ32A-.5-TSC-2

08AZ32A-.5-TSC-3

08AZ32A-.5-TSC-4

08AZ32A-.5-TSC-5

08AZ32A-.5-TSC-6

08AZ32A-.5-TSC-7

08AZ32A-.5-TSC-8

08AZ32A-0.5U-0

08AZ32A-0.5U-1

08AZ32A-0.5U-2

08AZ32A-0.5U-3

08AZ32A-0.5U-4

08AZ32A-0.5U-5

08AZ32A-0.5U-6

08AZ32A-0.5U-7

08AZ32A-0.5U-8

08AZ32A-0.5U-9

08AZ48-.65MOS9-0

08AZ48A-TSC6-1

08AZ48A-TSC6-2

08AZ48A-TSC6-3

08AZ48A-TSC6-4

08AZ48A-TSC6-5

08AZ48A-TSC6-6

08AZ60-.65MOS9-0

08AZ60A-TSC6-1

08AZ60A-TSC6-2

08AZ60A-TSC6-3

08AZ60A-TSC6-4

08AZ60A-TSC6-5

08AZ60A-TSC6-6

08JB16DW

08JB16FA

2N2857

2N3866

2N4427

2N5031

2N5179

2N5944

BDEV201166A

BDEV201180B

BFR90

BFR91

BFR92ALT1

BFR93ALT1

BFR96

BFS17LT1

BTMPC100

BTMPC105BLK

BTPCM101

BTPCM101BLK

BTPCM102BLK

BTPCM103

 

PART

BTPCM104

BTPCM104BLK

BTPCM105BLK

BTPCM106

BTPCM106F

BTPCM107BLK

BTPCM108BLK

BTPCM109BLK

BTPCMADS01

BTUSB101

BTUSB101BLK

BTUSB104

BTUSB104BLK

BTUSBADS01

BV9S12D32CFU

CA2810C

CA2832C

CA4800C

CA4800CS

CA4812C

CA4812CS

CA4815C

CA5800C

CA5800CS

CA5801S

CA901

CA901A

CA922

CA922A

CDEV101A

CDEV102A

CDEV201200A

CDEV205266A

CDEV205266AUPG

CDEV205266B

CDEV205266BUPG

CDEV208A

CDEV209A

CDEV221200A

CDEV301A

CDEV302A

CDEV303A

CDEV304A

CDEV305A

CDEV306A

CDEV307A

CDEV308A

CDEV501A

CEM2000

CEM2000-LOG1

CEM2000-OPT1

CEM2000-SM128M

CEM2000-SM16M

CEM2000-SM32M

CEM2000-SM64M

CEM2000-SOFT

CPQ2TEST1

CPQ2TEST2

CSCC500

CSTC5000105W

CSTC5000107W

DAC-08CP

DKRFI1276

DKRFI1278

DSP56000CLASA

DSP56001AFC27

DSP56001AFC27B1

DSP56001AFC33

DSP56001AFE27

DSP56001AFE33

DSP56001ARC27

DSP56001ARC33

DSP56001FC27

DSP56001FC33

DSP56001FE20

DSP56001FE27

DSP56001FE33

DSP56001RC33

DSP56002FC40

DSP56002FC40B1

DSP56002FC40T

 

PART

DSP56002FC66

DSP56002FC66B1

DSP56002FC66T

DSP56002PV40

DSP56002PV66

DSP56002PV80

DSP56004FJ50

DSP56004FJ66

DSP56004FJ66R2

DSP56005PV50

DSP56300CLASA

DSP56301PW100

DSP56301PW80

DSP56301PW80B1

DSP56301VF100

DSP56301VF80

DSP56301VF80B1

DSP56303GC100

DSP56303GC100R2

DSP56303PV100

DSP56303PV100B1

DSP56303PV100R2

DSP56303VF100

DSP56303VF100B1

DSP56303VF100R2

DSP56311VF150

DSP56311VF150B1

DSP56311VF150R2

DSP56311VF160

DSP56321FC200

DSP56321FC200R2

DSP56321FC220

DSP56321FC240

DSP56321TFC220

DSP56321TFC220D

DSP56321TFC240

DSP56321TFC240D

DSP563CCCA

DSP563CCCF

DSP56824BU70

DSP56852SFP

DSP56852VF120

DSP56853FG120

DSP56854FG120

DSP56855BU120

DSP56857BU120

DSP56858FV120

DSP56858SFPL

DSP56858SFPM

DSP56858VF120

DSP56ADC16S

DSP56F801FA60

DSP56F801FA80

DSP56F802TA60

DSP56F802TA80

DSP56F803BU80

DSP56F805FV80

DSP56F807PY80

DSP56F807VF80

DSP56F826BU80

DSP56F827FG80

DSP56KCCA

DSP56L002FC40

DSP56L002PV40

DSP96002RC33

DSPA367DB1

DSPA371DB1

DSPA56367AG150

DSPA56367PV150

DSPA56371AF180

DSPA56371FU180

DSPAUDIOEVMMB1

DSPB362DB1

DSPB364DB1

DSPB366DB1

DSPB367DB1

DSPB56007FJ66

DSPB56362AG120

DSPB56362PV100

DSPB56362PV120

DSPB56364FU100

 

PART

DSPB56366AG120

DSPB56366PV120

DSPB56367AG150

DSPB56367PV150

DSPC367DB1

DSPC56367PV150

DSPC56F805

DSPC56F807

DSPD366DB1

DSPD367DB1

DSPD56366AG120

DSPD56366PV120

DSPD56367AG150

DSPD56367PV150

DSPE56009FJ81

DSPF362DB1

DSPF56009FJ81

DSPF56362AG120

DSPF56362PV100

DSPF56362PV120

DSPH56009FJ81

DSPH56362PV120

EC9N12DB128CPV25

EC9NDP256MPV25

ECN9DP256MPV25

ENGRRVUHC08

ENGRSAMP33591

ENGRSAMPRFLM

ENGSAMPRFDIS

ENGSAMPRFHY

ENGSAMPRFIC

ENGSAMPRFMS

ENGSAMPRFTFC

ESCT38318FD03

FG811

FG812

FG813

GSC02KH416CX03

GTC38PG334NL11R

JBL1006ASP

JBL1086P

JBL1092P

JHM020R12E

JHM020R16E

JHM020R25E

JHM824R12H

JHMCA002AFT

JLC1179DW

JLC1179DWEL

JLC1438FU

JLC1555F

JLC1555FR2

JLC1557AFU

JLC1557BFU

JLC1565AFA

JLC1565BFA

JLC1570FA

JLC1573AFA

JLC6009F

JLCC1198

JPC16G2156VFT

JPC3055CFN

JPC3708B-P732

JSC02RH514AU29

JSC02RJ514AJ31

JSC02RJ514AU18

JSC02RJ514AU39

JSC02SH514AN25

JSC02TH514BB41

JSC03RM514AW35

JSC04RH511AW24

JSC38KG513AH03/

JSC38PG525AN12

JSC74ET514AY59

JSC74FT514BB62

JSC74GT514AY64

JSX05MR514BB68

JSX74ET514AY66

JSX74FT514BB62

JSX74FT514BB65

JSX74GT514AU67

 

PART

JTP622RA02

JTU6333QF01

JXC05MR514BB68

JXC05PR514BB61

JXC05TR514AU63

JXC05TR514BB60

JXC74ET514AY66

JXC74FT514BB62

JXC74FT514BB65

JXC74GT514AU67

JXC74HT514AN58

KIT1925MMA1250D

KIT1925MMA1260D

KIT1925MMA1270D

KIT1925MMA2260D

KIT1951MPXY8020A

KIT33289DWEVB

KIT33291DWEVB

KIT33298DWEVB

KIT33388DEVB

KIT33389DWEVB

KIT33394DHEVB

KIT33394DWBEVB

KIT33397DWEVB

KIT33399DEVB

KIT33689DWEVB

KIT33793DEVB

KIT33794DHEVM

KIT33794DWBEVM

KIT33880DWBEVB

KIT33883DWEVB

KIT33886DHEVB

KIT33887DWBEVB

KIT33887FCEVB

KIT33889DWEVB

KIT33982FCEVB

KIT33989DWEVB

KIT33991DWEVM

KIT33993DWBEVB

KIT33997DWEVB

KIT33998DWEVB

KITAPDEVB

KITAPDEVM

KITDSIEVM

KM68LC302PU20VCT

KMC11A0CFN3

KMC11A1CFN3

KMC11D0CFB3

KMC11D0CFN3

KMC11E0CFN3

KMC11E0CFU3

KMC11E0CP3

KMC11E0CPB3

KMC11E0MFN3

KMC11E0VFN3

KMC11E1CFN3

KMC11E1CFU3

KMC11E1CP3

KMC11E1MFN3

KMC11E1VFN3

KMC11E9BCFN2

KMC11F1CFN3

KMC11F1CFN4

KMC11F1CFN5

KMC11F1CPU4

KMC11F1CPU5

KMC11K0CFN3

KMC11K0CFN4

KMC11K1CFN3

KMC11K1CFN4

KMC11K4BCFN4

KMC11KS0CFN4

KMC11KS0MFN4

KMC11KS0VFN4

KMC11KS1CFN4

KMC11KS1MFN4

KMC11KS1VFN4

KMC3PHACVDW

KMC3PHACVFA

KMC3PHACVP

KMC68160ABFB

 

PART

KMC68160AFB

KMC68302FC16CT

KMC68332ACFC20

KMC68360EM25LT

KMC68360EM25VL

KMC68EN302PV20BT

KMC68EN302PV25BT

KMC68EN360CEM25L

KMC68EN360CRC25L

KMC68EN360CZP25L

KMC68EN360EM25L

KMC68EN360EM25VL

KMC68EN360EM33L

KMC68EN360RC33L

KMC68EN360ZP25L

KMC68EN360ZP25VL

KMC68EN360ZP33L

KMC68F375BGMZP33

KMC68L11D0FB2

KMC68L11D0FN2

KMC68L11E0FN2

KMC68L11E1CFN2

KMC68L11E1FN2

KMC68L11E1PB2

KMC68L11F1CPU3

KMC68L11K0FN3

KMC68L11K1FN3

KMC68L11K1FU2

KMC68LC302PU16CT

KMC68LC302PU20CT

KMC68LC302PU25CT

KMC68MH360CEM25L

KMC68MH360CZP25L

KMC68MH360EM25VL

KMC68MH360EM33L

KMC68MH360RC33L

KMC68MH360ZP25VL

KMC68MH360ZP33L

KMC68S711E9CFN2

KMC705C8ACB

KMC705C8ACFB

KMC705C8ACFN

KMC705C8ACFS

KMC705C8ACP

KMC705C8ACPB

KMC705C8ACS

KMC705C9ACB

KMC705C9ACFB

KMC705C9ACFN

KMC705C9ACP

KMC705C9ACS

KMC705J1ACDW

KMC705J1ACP

KMC705J5ACDW

KMC705JJ7CDW

KMC705JJ7CP

KMC705JP7CDW

KMC705JP7CP

KMC705KJ1CDW

KMC705KJ1CP

KMC705P6ACDW

KMC705P6ACP

KMC705P6ACS

KMC705SJ7CP

KMC705SP7CP

KMC705X32CFU4

KMC705X32MFU4

KMC711D3CFB3

KMC711D3CFN3

KMC711D3CP3

KMC711D3MFN3

KMC711D3MP2

KMC711E20CFN3

KMC711E20CFN4

KMC711E20CFU4

KMC711E20MFN3

KMC711E9CFN3

KMC711E9CFN4

KMC711KS2CFN4

KMC711KS2CPU3

KMC711KS2CPU4

 

PART

KMC711KS2MFN4

KMC711KS2VFN4

KMC7445ARX1000LG

KMC7447RX1000NB

KMC7447RX1300LB

KMC7455ARX1000LG

KMC7455ARX1400PG

KMC7457RX1000NB

KMC7457RX1300LB

KMC811E2CFN2

KMC811E2CP2

KMC812A4CPV8

KMC908AB32CFU

KMC908AB32CPB

KMC908AB32MFU

KMC908AB32MPB

KMC908AB32VFU

KMC908AB32VPB

KMC908AP32CB

KMC908AP32CFA

KMC908AP32CFB

KMC908AP64CB

KMC908AP64CFA

KMC908AP64CFB

KMC908AS32ACFN

KMC908AS32AMFN

KMC908AS32AVFN

KMC908AS60ACFN

KMC908AS60ACFU

KMC908AS60CFN

KMC908AS60CFU

KMC908AZ60ACFU

KMC908AZ60CFU

KMC908EY16MFA

KMC908GP16CFB

KMC908GP32CB

KMC908GP32CFB

KMC908GP32CP

KMC908GP8CFB

KMC908GR16CFA

KMC908GR16CFJ

KMC908GR16VFA

KMC908GR16VFJ

KMC908GR4CDW

KMC908GR4CFA

KMC908GR4CP

KMC908GR8CDW

KMC908GR8CFA

KMC908GR8CP

KMC908GR8MFA

KMC908GR8VFA

KMC908GT16CB

KMC908GT16CFB

KMC908GT8CB

KMC908GT8CFB

KMC908GZ16CFA

KMC908GZ16CFJ

KMC908GZ16VFA

KMC908GZ16VFJ

KMC908GZ8CFA

KMC908GZ8CFJ

KMC908GZ8MFA

KMC908GZ8MFJ

KMC908GZ8VFA

KMC908GZ8VFJ

KMC908JB12DW

KMC908JB12JDW

KMC908JB16DW

KMC908JB16FA

KMC908JB8ADW

KMC908JB8FB

KMC908JB8JDW

KMC908JG16FA

KMC908JK3CDW

KMC908JK3CP

KMC908JK3ECDW

KMC908JK3ECP

KMC908JK8CDW

KMC908JK8CP

KMC908JK8MDW

KMC908JK8MP

 

PART

KMC908JL3CDW

KMC908JL3CFA

KMC908JL3CP

KMC908JL3ECDW

KMC908JL3ECFA

KMC908JL3ECP

KMC908JL8CDW

KMC908JL8CFA

KMC908JL8CP

KMC908JL8CSP

KMC908JL8MDW

KMC908JL8MFA

KMC908JL8MP

KMC908JL8MSP

KMC908KX2CDW

KMC908KX2CP

KMC908KX8CDW

KMC908KX8CP

KMC908LD64IFU

KMC908LJ12CFB

KMC908LJ12CFU

KMC908LJ12CPB

KMC908MR16CFU

KMC908MR16VB

KMC908MR16VFU

KMC908MR32CB

KMC908MR32CFU

KMC908MR32VB

KMC908MR32VFU

KMC908MR8VDW

KMC908MR8VFA

KMC908MR8VP

KMC908QT1CDW

KMC908QT1CFQ

KMC908QT1CP

KMC908QT2CDW

KMC908QT2CFQ

KMC908QT2CP

KMC908QT2MDW

KMC908QT4CDW

KMC908QT4CFQ

KMC908QT4CP

KMC908QT4VDW

KMC908QT4VP

KMC908QY1CDT

KMC908QY1CDW

KMC908QY1CP

KMC908QY1MDW

KMC908QY2CDT

KMC908QY2CDW

KMC908QY2CP

KMC908QY2MDT

KMC908QY2MDW

KMC908QY2VDT

KMC908QY4CDT

KMC908QY4CDW

KMC908QY4CP

KMC908QY4MDW

KMC908QY4VDT

KMC908QY4VDW

KMC908QY4VP

KMC908RF2CFA

KMC908RF2MFA

KMC908RK2CSD

KMC908SR12CB

KMC908SR12CFA

KMC908SR12MFA

KMC912B32CFU8

KMC912B32MFU8

KMC912B32VFU8

KMC912D60ACFU8

KMC912D60ACPV8

KMC912D60AMFU8

KMC912D60AMPV8