Advanced troubleshooting

For additional troubleshooting utilities (for advanced Ethernet TAP probe users only), see Commands for advanced troubleshooting topic. It is recommended that the advanced troubleshooting commands only be used with assistance from Customer Support.

Ethernet TAP probe status indicators

The Ethernet TAP probe uses LEDs to indicate its status. If you are troubleshooting Ethernet communications problems, the information in table below may help.

Table 1. Ethernet TAP probe status indicators
LED Location Activity Description
TGT PWR Top Off Debugger is not connected to Ethernet TAP probe. - or - Debugger is connected to Ethernet TAP probe and target system power is not detected.
Solid green Debugger is connected to Ethernet TAP probe and target system power is detected.
HEARTBEAT Top Off Ethernet TAP probe is not powered on.
Solid red Ethernet TAP probe failed to boot.
Orange heartbeat Ethernet TAP probe boot program running and network interface is initializing.
Green heartbeat Ethernet TAP probe boot program running and network interface successfully configured.
Red heartbeat If DHCP is enabled, Ethernet TAP probe failed to acquire its network configuration.
RUN/PAUSE Top Off Debugger is not connected to Ethernet TAP probe.
Solid red Ethernet TAP probe is in pause mode.
Solid green Ethernet TAP probe is in run mode.
Solid orange Ethernet TAP probe in mixed mode.
RX ETH Ethernet Connector Off Ethernet is not receiving.
Green heartbeat Ethernet is receiving.
TX ETH Ethernet Connector Off Ethernet is not transmitting.
Orange heartbeat Ethernet is transmitting.