My attempt to install the CodeWarrior tool fails with the error "Another version of this product is already installed". What do I do?

This happens when while un-installing the CodeWarrior tool, the installer crashes in between. The files are removed from the hard drive and the icons are removed from the Start menu. Also, the CodeWarrior tool does not appear in the Add/Remove Programs panel. But, your system will not let you install another version of the CodeWarrior tool, as there are still some files remaining.

To remove the remaining CodeWarrior files:

  1. Open a command prompt and go to the folder containing the setup.exe of the CodeWarrior tool you want to uninstall.
  2. In this folder, edit the setup.ini file and search for the value, ProductCode.
  3. Enter the following command at the command prompt:

    msiexec /i[ProductCode]

    The CodeWarrior setup dialog box appears.

  4. Repair or remove the current installation.
  5. Remove the remaining files.
  6. Re-launch the setup of the CodeWarrior tool you want to install.

You can now successfully install another version of the CodeWarrior tool.