Returns and Warranty Information

At NXP, we understand your design time is valuable. We also understand that any interruption to the design process can delay getting your design to your customer.

Should you encounter a tool problem, NXP has designed the Fast and Easy Return Process to get you back up and designing in the shortest time possible.

Return Options

Simply choose from one of the two options below and an NXP representative will respond to you within 24 business hours to process your request.

For Tool Warranty Replacement:

For information on Our tool warranty policy, please refer to "Section 3. Warranty" in the Terms of Sale.

Submit a Tool Warranty Request (Return for Replacement)

For Return for Credit:

Unless stated otherwise in the eSellerate Terms and Conditions of Sale, the return policy for credit (refund) returns is 30 days from date of order shipment. As Merchant of Record for NXP Buy Direct, eSellerate, at its sole discretion, reserves the right to approve or deny any return for credit (refund) requests for NXP or 3rd Party development tool or software products purchased through NXP Buy Direct. Please refer to the eSellerate Terms and Conditions of Sale for more information.

Submit a Tool Return for Credit Request (Online Web Sales Only)