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NXP Engineering Services
- Professional Support for MCUs and MPU's
- Solutions Reference Platforms
- Professional Engineering Services
- Vigiles Quick Start Education Program
- NXP Layerscape, QorIQ, i.MX, i.MX RT and Kinetis processors Priority Support
- Professional Support for Amazon Self-test Services of Alexa Built-in Products & Audio Lab Services
- Hardware Solutions
- Secure Software Downloads
- BSP Lifecycle Maintenance
- Tessellation RLE Image Compression Technology
- Vigiles™ Software
- Professional Support for MCUs and MPU's
Overview
We offer professional support for your platform development when designing with Arm® technology-based solutions, including Kinetis® MCUs, Layerscape, QorIQ, LPC, i.MX and i.MX RT applications processors.
Professional support goes beyond our complimentary standard support providing you with a direct link to knowledgeable NXP specialists who are dedicated to accelerating your time to market.
- Resolve issues, answer questions with NXP product experts
- Hotfixes and customer platform support
- Available in multiple packages to suit your production budget and size
Whether you are just getting started or are deep into your development project, it's easy to get the support you need, when you need it. Simply purchase the plan that offers the number of support hours you need, to get started.
Features
- Priority response on critical issues
- Access to expert support engineers
- Personalized and private web portal
- Dedicated support manager to ensure rapid resolution
Initial Consultation
We now offer an economical way to consult with our experts to brainstorm options. Purchase a consultation package for direct access to our technical experts. No further obligation is required.
More Information
Features
- Priority response on critical issues
- Access to expert support engineers
- Personalized and private web portal
- Dedicated support manager to ensure rapid resolution
Initial Consultation
We now offer an economical way to consult with our experts to brainstorm options. Purchase a consultation package for direct access to our technical experts. No further obligation is required.
More Information
Supported Devices
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Processors and Microcontrollers
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Power Architecture
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QorIQ® Processors Based on Field Proven Power Architecture Technology P-Series
- P2040: QorIQ® P2040/P2041 Multicore Communications Processors with Data Path
- P1021: QorIQ® P1021/12 Single- and Dual-Core Multi-Protocol Communications Processors
- P2020: QorIQ® P2020 and P2010 Dual- and Single-Core Communications Processors
- P5040: QorIQ® P5040/5021 64-bit Dual- and Quad-Core Communications Processors
- P3041: QorIQ® P3041 Quad-Core Communications Processors
- P1024: QorIQ® P1024/15 Single- and Dual-Core Communications Processors
- P1025: QorIQ® P1025/16 Single- and Dual-Core Multi-Protocol Communications Processors
- P4080: QorIQ® P4080/P4040/P4081 Multicore Communications Processors
- P5020: QorIQ® P5020 and P5010 64-bit Dual- and Single-Core Communications Processors
- P1010: QorIQ® P1010 and P1014 Low-Power Communications Processors with Trust Architecture
- P1022: QorIQ® P1022 and P1013 Dual- and Single-Core Communications Processors
- P1023: QorIQ® P1023/17 Low-End Single- and Dual-Core Communications Processors with Data Path
- P1020: QorIQ® P1020 and P1011 Dual- and Single-Core Communications Processors
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QorIQ® Processors Based on Power Architecture Technology T-Series
- T4240: QorIQ® T4240/T4160/T4080 Multicore Communications Processors
- T1042: QorIQ® T1042 and T1022 Multicore Communications Processors
- T1040: QorIQ® T1040 and T1020 Multicore Communications Processors
- T1024: QorIQ® T1024/14 and T1023/13 Dual- and Single-Core Communications Processors
- T2080: QorIQ® T2080 and T2081 Multicore Communications Processors
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QorIQ Qonverge® Platform: Baseband Processor
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Arm Microcontrollers
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i.MX RT Crossover MCUs
- i.MX-RT1024: i.MX RT1024 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT600: i.MX RT600 Crossover MCU with Arm® Cortex®-M33 and DSP Cores
- i.MX-RT1160: i.MX RT1160 Crossover MCU Family - High-performance MCU with Arm® Cortex®-M7 and Cortex-M4 Cores
- i.MX-RT1020: i.MX RT1020 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT1060: i.MX RT1060 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT1050: i.MX RT1050 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT1015: i.MX RT1015 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT500: i.MX RT500 Crossover MCU with Arm® Cortex®-M33, DSP and GPU Cores
- i.MX-RT1010: i.MX RT1010 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT1064: i.MX RT1064 Crossover MCU with Arm® Cortex®-M7 Core
- i.MX-RT1170: i.MX RT1170 Crossover MCU Family - First GHz MCU with Arm® Cortex®-M7 and Cortex-M4 Cores
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Legacy MCUs/MPUs
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PowerQUICC®III (85xx)
- MPC8544E: PowerQUICC® III Processor with DDR2, PCI, PCI Express®, SerDes, 1 GB Ethernet, SGMII, Security
- MPC8547E: PowerQUICC® III Processor with DDR2, PCI, PCI Express®, SerDes, 1 GB Ethernet, Security
- MPC8545E: PowerQUICC® III Processor with DDR2, PCI, PCI Express®, SerDes, 1 GB Ethernet, Security
- MPC8548E: PowerQUICC® III Processor with DDR2, PCI, PCI Express®, Serial RapidIO, SerDes, 1 GB Ethernet, Security
- MPC8572E: PowerQUICC® III Processor with DDR2/3, Pattern Matching Engine, PCI Express®
- MPC8543E: PowerQUICC® III Processor with DDR2, PCI, PCI Express®, Serial RapidIO, SerDes, 1 GB Ethernet, Security
- MPC8533E: MPC8533E PowerQUICC® III Processor
- MPC8555E: PowerQUICC® III Processor with TDM, DDR, PCI, 1 GB Ethernet, Security, CPM with UTOPIA
- MPC8569E: PowerQUICC® III Processor with DDR2/3
- MPC8560: PowerQUICC® III Processor with TDM, DDR, PCI, PCIx Express®, RapidIO, 1 GB Ethernet, Security, CPM with UTOPIA
- MPC8535E: PowerQUICC® III Processor with DDR2/3, eSDHC, PCI, PCI Express, SATA, SerDes, 1 GB Ethernet, USB, Security
- MPC8541E: PowerQUICC® III Processor with TDM, DDR, PCI, 1 GB Ethernet, Security, CPM with UTOPIA
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PowerQUICC® II (82xx)
- MPC8264: PowerQUICC® II Processor with 256-ch. HDLC, UTOPIA II, 10/100 Ethernet, IMA
- MPC8275: PowerQUICC® II Processor with PCI, USB, 128-ch. HDLC, UTOPIA II Ports, 10/100 Ethernet
- MPC8265: PowerQUICC® II Processor with PCI, 256-ch. HDLC, UTOPIA II, 10/100 Ethernet
- MPC8270: PowerQUICC® II Processor with PCI, USB, 128-ch. HDLC, 10/100 Ethernet
- MPC8255: PowerQUICC® II Processor with 128-ch. HDLC, UTOPIA II, 10/100 Ethernet
- MPC8266: PowerQUICC® II Processor with PCI, 256-ch. HDLC, UTOPIA II, 10/100 Ethernet, IMA
- MPC8272: PowerQUICC® II Processor with PCI, USB, Security, Communications Processor Module with UTOPIA
- MPC8247: PowerQUICC® II Processor with PCI, USB, Communications Processor Module
- MPC8250: PowerQUICC® II Processor with PCI, 128-ch. HDLC, 10/100 Ethernet
- MPC8260: PowerQUICC® II Processor with 256-ch. HDLC, UTOPIA II, 10/100 Ethernet
- MPC8271: PowerQUICC® II Processor with PCI, USB, Communications Processor Module with UTOPIA
- MPC8248: PowerQUICC® II Processor with PCI, USB, Security, Communications Processor Module
- MPC8280: PowerQUICC® II Processor with PCI, USB, 256-ch. HDLC, UTOPIA II Ports, 10/100 Ethernet, IMA
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PowerQUICC® I (8xx)
- MPC859T: PowerQUICC® Processor with CPM (1 SCC, 2 SMC), 10/100 Ethernet
- MPC880: PowerQUICC® Processor with CPM with ATM, USB, Dual 10/100 Ethernet
- MPC870: PowerQUICC® Processor with CPM, USB, Dual 10/100 Ethernet
- MPC866: PowerQUICC® Processor with CPM (4 SCC, 2 SMC), 10/100 Ethernet
- MPC852T: PowerQUICC® Processor with CPM (2 SCC, 1 SMC), 10/100 Ethernet
- MPC875: PowerQUICC® Processor with CPM, USB, Dual 10/100 Ethernet, Security
- MPC860: MPC860 PowerQUICC® Processor
- MPC885: PowerQUICC® Processor with CPM with ATM, USB, Dual 10/100 Ethernet, Security
- MPC855T: PowerQUICC® Processor with CPM (1 SCC, 2 SMC), 10/100 Ethernet
- MPC859DSL: PowerQUICC® Processor with CPM (1 SCC, 1 SMC), 10/100 Ethernet
- MPC853T: PowerQUICC® Processor with CPM (2 SCC, 1 SMC), 10/100 Ethernet
- MPC850: PowerQUICC® Processor with CPM (2 SCC, 2 SMC), 10T Ethernet
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PowerQUICC® II Pro (83xx)
- MPC8379E: PowerQUICC® II Pro Processor with DDR2, PCI, SATA, 1 GB Ethernet, USB, Security
- MPC8323E: Low-Power PowerQUICC® II Pro Processor with DDR2, TDM, PCI, Security, USB, QUICC Engine® with UTOPIA
- MPC8315E: Low-Power PowerQUICC® II Pro Processor with DDR2, TDM, PCI, PCI Express, SATA, 1 GB Ethernet, Security, USB
- MPC8349E: PowerQUICC® II Pro Processor with DDR2, Dual PCI, 1 GB Ethernet, Dual USB, Security
- MPC8309: Low-Power PowerQUICC® II Pro Processor with DDR2, eSDHC, 128-ch. HDLC/TDM, 10/100 Ethernet, USB, IEEE® 1588
- MPC8313E: Low-Power PowerQUICC® II Pro Processor with DDR2, PCI, 1 GB Ethernet, Security, USB
- MPC8378E: PowerQUICC® II Pro Processor with DDR2, PCI, PCI Express, 1 GB Ethernet, USB, Security
- MPC8360E: PowerQUICC® II Pro Processor with DDR2, TDM, PCI, Security, USB, QUICC Engine® with 1 GB Ethernet, UTOPIA
- MPC8358E: PowerQUICC® II Pro Processor with DDR2, TDM, PCI, Security, USB, QUICC Engine® with 1 GB Ethernet, UTOPIA
- MPC8321E: Low-Power PowerQUICC® II Pro Processor with DDR2, TDM, PCI, Security, USB, QUICC Engine®
- MPC8314E: Low-Power PowerQUICC® II Pro Processor with DDR2, TDM, PCI, PCI Express, 1 GB Ethernet, Security, USB
- MPC8321: Low-Power PowerQUICC® II Pro Processor with DDR2, TDM, PCI, Security, USB, QUICC Engine®
- MPC8323: Low-Power PowerQUICC® II Pro Processor with DDR2, TDM, PCI, Security, USB, QUICC Engine® with UTOPIA
- MPC8308: Low-Power PowerQUICC® II Pro Processor with DDR2, eSDHC, PCI Express, eTSEC, USB, IEEE® 1588
- MPC8377E: PowerQUICC® II Pro Processor with DDR2, PCI, PCI Express, SATA, 1 GB Ethernet, USB, Security
- MPC8306: Low-Power PowerQUICC® II Pro Processor with DDR2, eSDHC, 128-ch. HDLC/TDM, 10/100 Ethernet, USB, IEEE® 1588
- MPC8347E: PowerQUICC® II Pro Processor with DDR2, PCI, 1 GB Ethernet, Dual USB, Security
- MPC8343E: PowerQUICC® II Pro Processor with DDR2, Dual PCI, 1 GB Ethernet, Dual USB, Security
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Arm Processors
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i.MX 8 Series Applications Processors: Multicore Arm® Cortex® Processors
- iMX8XLite: i.MX 8XLite Processors for Telematics, V2X, and Industrial Control
- IMX8MPLUS: i.MX 8M Plus – Arm® Cortex®-A53, Machine Learning, Vision, Multimedia and Industrial IoT
- i.MX8M: i.MX 8M Family - Arm® Cortex®-A53, Cortex-M4, Audio, Voice, Video
- i.MX8: i.MX 8 Family – Arm® Cortex®-A53, Cortex-A72, Virtualization, Vision, 3D Graphics, 4K Video
- i.MX8X: i.MX 8X Family – Arm® Cortex®-A35, 3D Graphics, 4K Video, DSP, Error Correcting Code on DDR
- i.MX8MMINI: i.MX 8M Mini - Arm® Cortex®-A53, Cortex-M4, Audio, Voice, Video
- i.MX8MNANO: i.MX 8M Nano Family - Arm® Cortex®-A53, Cortex-M7
- i.MX8ULP: i.MX 8ULP Applications Processor Family
- i.MX8ULP-CS: i.MX 8ULP-CS Cloud Secured Applications Processors
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Layerscape® Processors
- LA1200: Layerscape® Access LA1200 Programmable Baseband Processor
- LS2084A: Layerscape 2084A and 2044A Multicore Processors
- LA1575: Layerscape® Access LA1575 Programmable Wireless Platform
- LS1020A: Layerscape® 1020A and 1022A Dual-Core Processors
- LX2162A: Layerscape® LX2162A, LX2122A, LX2082A Processors
- LS2088A: Layerscape® 2088A and 2048A Processors
- LS1012A: Layerscape® 1012A Low Power Processor
- LS1046A: Layerscape® 1046A and 1026A Processors
- LX2160A: Layerscape® LX2160A, LX2120A, LX2080A Processors
- LS1028A: Layerscape® 1028A Applications Processor
- LS1043A: Layerscape® 1043A and 1023A Processors
- LS1021A: Layerscape® 1021A Dual-Core Processor with LCD Controller
- LS1088A: Layerscape® 1088A and 1048A Processor
- LS1024A: Layerscape® 1024A Dual-Core Processor
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i.MX 7 Series Applications Processors: Multicore Arm® Cortex®-A7, Cortex-M4
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i.MX 6 Series Applications Processors: Multicore, Arm® Cortex®-A7 Core, Cortex-A9 Core, Cortex-M4 Core
- i.MX6SL: i.MX 6SoloLite Processors – Single-Core, Low-Power, EPD Controller, Arm® Cortex®-A9 Core
- i.MX6DP: i.MX 6DualPlus Processor - Dual-Core, High-Performance, Advanced 3D Graphics, HD Video, Advanced Multimedia, Arm® Cortex®-A9 Core
- i.MX6UL: i.MX 6UltraLite Processor - Low-power, Secure, Arm® Cortex®-A7 Core
- i.MX6SLL: i.MX 6SLL Processors - Single-Core Processor with Arm® Cortex®-A9 Core
- i.MX6SX: i.MX 6SoloX Processors - Heterogeneous Processing with Arm® Cortex®-A9 and Cortex-M4 Cores
- i.MX6DL: i.MX 6DualLite Processors – Dual-Core, 3D Graphics, HD Video, Arm® Cortex®-A9 Core
- i.MX6Q: i.MX 6Quad Processors - High-Performance, 3D Graphics, HD Video, Arm® Cortex®-A9 Core
- i.MX6ULL: i.MX 6ULL Single-Core Processor with Arm® Cortex®-A7 Core
- i.MX6D: i.MX 6Dual Processors - Dual-Core, 3D Graphics, HD Video, Multimedia, Arm® Cortex®-A9 Core
- i.MX6QP: i.MX 6QuadPlus Processor - Quad-Core, High-Performance, Advanced 3D Graphics, HD Video, Advanced Multimedia, Arm® Cortex®-A9 Core
- i.MX6S: i.MX 6Solo Processors – Single-Core, Multimedia, 3D Graphics, Arm® Cortex®-A9 Core
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Products
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Archived
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NONRESWP-TEST1
- MPC823E: PowerQUICC® Integrated Communications Processor for Portable Systems
- LS2085A: Layerscape® 2085A and 2045A Multicore Communications Processors
- MPC857DSL: PowerQUICC® Processor with CPM (1 SCC, 1 SMC), 10/100 Ethernet
- MPC8568E: PowerQUICC® III Processor with DDR2, PCI, PCI Express®
- MPC823: PowerQUICC® Integrated Communications Processor for Portable Systems
- MPC857T: PowerQUICC® Processor with CPM (1 SCC, 2 SMC), 10/100 Ethernet
- MPC862: PowerQUICC® Processor with CPM (4 SCC, 2 SMC), 10/100 Ethernet
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What isn't covered under Priority Support Agreements:
- Any kind of development project. NXP distinguishes between support and development work. The company offers different business arrangements for development projects.
- No IP of any kind
- Silicon fabrication or silicon development process, or anything that would interrupt Silicon Hardware design engineers
Priority Support Advantage
- Solving difficult problems. Recently, we solved RCW issues, IC substitution issues, DDR setup issues, incorrect bypass cap issues and more.
- Schematic reviews. We provide the right set of eyes to review your design.
- Layout reviews
- 'Spot Training' - We'll create custom training per your request within reason and deliver via Skype - for example, life of the packet or setting up FMAN
- Minor uboot modifications and uBoot tuning
- Setup verifications for almost anything - for example RCW serdes validation, DDR configuration, SEC descriptor, and more
- Throughput problems - for example one customer freed an entire CPU with just a little help from us.
- Emergency boot - for example using priority support, NXP experts once booted a customer board without a console port.
- Numerous Linux assistance projects - for example helping to write Yocto recipes.
- NXP software experts can provide scoping efforts for large software projects via priority support agreements.